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Ordering

Ordering

 

Ordering from our website is simple. Complete the on line form, create an account if you wish or check out as a guest, select your payment and shipping options and place your order.

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SECURE CHECKOUT

 

STEP 1: ACCOUNT DETAILS

I'M A NEW CUSTOMER

Register with us for a faster checkout, to track the status of your order and more. You can also checkout as a guest.

Checkout as a guest

 Register an account

 

I'M A RETURNING CUSTOMER

To continue, please enter your email address and password that you use for your account.

Email Address:

Password:

  Forgot your password?

  • STEP 2: BILLING & ACCOUNT DETAILS
  • STEP 3: SHIPPING DETAILS
  • STEP 4: SHIPPING METHOD
  • STEP 5: ORDER CONFIRMATION

 

How can I send in a purchase order?

 

You can send it in via email to sales@videoconferencegear.com , fax it to use mine? All Net 30 accounts require a hard copy of a PO.

 

How long does it take to get approved for Net 30?

 

Normally the process takes about 7-10 business days depending on how quickly your references get back to us. If the order must be processed immediately, you can pay for the first order with another method of payment, such as a credit card. If items are backordered, we cannot order the units until we have received notification that the Net 30 terms have been approved or another form of payment is used instead.

 

I sent over a PO, when will I get confirmation?

 

Thank you for your purchase order! You will receive an e-mail confirmation once your Sales Order has been processed. Once you receive an email containing your sales order number, you can log onto our website to check the status.

 

I am a Net 30 customer with terms. Do I need to send a physical Purchase order?

 

Yes. Company Policy states you must email in a Purchase Order. This policy is in place to protect both our customers and ourselves from any discrepancies. Including a PO confirms what is being ordered, the price of the item(s) you are ordering and where you would like the item(s) shipped.