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VideoConferenceGear.com is one of the largest global providers of Video Conferencing products

 

Video Conference Gear is an Authorized Zoom Rooms Integrator with a full range of video conferencing services. We provide design, project management, installation, integration and training services to growing list of clients around the globe. From a single Huddle Room, to a Global roll-out, we are here to help you get up and running as quickly as possible.

We specialize in a wide range of Information Technology service solutions including Consulting, Assessment, Design, Project Management, On-site Engineering, Sourcing and Staging of products, Remote Monitoring, Video Surveillance and Video collaboration. Ryan Pinke founded the company after years in corporate IT working in VTC and AV practices designing innovative and cost-effective solutions for Fortune 1000 clients.

VideoConferenceGear.com is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, veteran status.

 

Sales & Marketing Positions

Account Manager   Apply

We are looking for an Account Manager in Denver, CO with the right energy, competitive spirit, personal drive and track record of success in Sales. This position involves working with clients of all sizes from SMB, Enterprise and Education to provide them the right video collaboration services that meet their video, conference room, and online meeting needs. This is a hunter role where you will be tasked with breaking into new prospects while taking on cold leads, warm leads, and inbound leads.

Responsibilities

  • Meet or exceed sales and product objectives
  • Effectively qualify leads and identify prospect needs, engaging technical resources as required
  • Build and create trusted partner relationships with Zoom sales reps
  • Work closely with Zoom Sales Reps and Zoom Sales Engineers to open opportunities into new accounts
  • Become the trusted advisor and trusted partner within the Zoom office
  • Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
  • Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
  • Utilize solution-selling techniques to effectively guide sales process to close
  • Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
  • Upsell and leverage business from new and established customer relationships
  • Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
  • Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
  • Forecast sales activity and revenue achievement while creating satisfied customers
  • Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
  • Keep informed of product line, competition and industry trends that may impact client business activities

Requirements

  • 5+ years of Account Manager experience in a Technology company
  • Direct SaaS/ Cloud selling experience
  • SaaS video or web conferencing solutions selling experience preferred
  • Inbound sales experience
  • This position requires the ability to hunt into new accounts, develop and maintain business within existing accounts and manage complex sales situations and large projects
  • Demonstrated excellence in presentations skill with ability to build relevant, strategic messaging
  • Presence and proficiency in social media such as LinkedIn preferred
  • Strong collaboration and relational skills
  • Business forecasting, pipeline development and management skills are required
  • A proven track record of closed sales, client satisfaction, & team work
  • Must have strong verbal skills with consultative professional business acumen
  • Must be detail oriented, organized, ethical, responsible, & self-motivated
  • Salesforce CRM experience preferred
  • Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]
  • BA/BS degree or equivalent experience

 

Inside Account Manager / Inside Operations  Apply

We are looking for an Inside Account Manager in Denver, CO with the right energy, competitive spirit, personal drive and track record of success in Inside Sales. This position involves working with clients of all sizes from SMB, Enterprise and Education to provide them the right video collaboration services that meet their video, conference room, and online meeting needs. This is a role is a support role where you will be tasked with supporting Account Managers with the operational side of the sales process. You will also be working with new prospects while taking inbound leads through our sales tools to help customers through the sales process. 

Responsibilities

Operations

  • Quoting, ordering, order tracking, customer follow-up, invoicing, and overall customer success
  • Optimize process and procedures within the organization
  • Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
  • Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate

Sales

  • Customer focused, customer success, customer engagement
  • Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
  • Upsell and leverage business from new and established customer relationships
  • Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
  • Forecast sales activity and revenue achievement while creating satisfied customers
  • Keep informed of product line, competition and industry trends that may impact client business activities

Administrative

  • E-commerce updates, marketing material, inventory, warehouse management

Requirements

  • 2+ years of Inside Sales experience in a Technology company preferred
  • Comfortable with presence on video conferencing calls
  • Inbound sales experience
  • Quick learner, able to adapt to change, customer first mentality
  • Presence and proficiency in social media such as LinkedIn preferred
  • Strong collaboration and relational skills
  • A proven track record of closed sales, client satisfaction, & team work
  • Must have strong verbal skills with consultative professional business acumen
  • Must be detail oriented, organized, ethical, responsible, & self-motivated
  • Salesforce CRM experience preferred
  • Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]
  • BA/BS degree or equivalent experience

 

Technical Services Positions

AV Project Engineer/Technician  Apply

We are looking for an Audio Visual Project Engineer/Technician (AV) with high attention to detail. This position is a part of the VideoConferenceGear Professional Services team and involves working with clients to provide them with installation needs to revolutionize conference rooms. This person needs to be a team leader, well organized, and professional. Audio Visual technicians will ensure customer satisfaction by providing great customer service while on customer site along with completing the installations in a quick, clean, and professional manner.  

Responsibilities

  • Manage external activities including all out-sourced or sub-contract work in support of project installation activities. 
  • Coordinate external activities including all out-sourced or sub-contract work in support of project installation activities 
  • Manage and oversee installation budget for department and make recommendations as needed 
  • Perform installation tasks for audio visual projects including but not limited to: pulling cable, installing connectors, mounting TVs, wiring all components, etc. 
  • Use hand and power tools to solder and crimp connectors along with various other AV systems related tasks 
  • Field install/trouble shooting support as needed 
  • Act as customer liaison in absence of Project Manager 
  • Monitor and ensure labor expenditures do not exceed budget 
  • Manage on-going engineering to support project as needed 
  • Coordinate field install/trouble shooting support as needed 
  • Coordinate control system programming as needed 
  • Coordinate field testing of integrated systems and training client on use 
  • Assist with project sign off when needed 
  • Coordinate turn-over of project to service department at completion of each project 
  • Travel to various job sites when needed 
  • Other duties assigned as needed

Requirements

  • Knowledge of basic signal flow for audio, video and control 
  • Exceptional strategic thinking and structured problem-solving skills 
  • Excellent communication and interpersonal skills, both verbal and written 
  • High attention to detail
  • Ability to conduct installations including climbing ladders and using power tools
  • Lifting of equipment of 50 lbs or more
  • Ability to balance multiple tasks with changing priorities 
  • Self-starter capable of working independently and ensuring to meet deadlines 
  • Ability to use hand and power tools in a safe and efficient manner 
  • Minor programming capability (AMX/Creston/Biamp/Kramer) 
  • Travel up to 75% of time
  • Valid Driver’s License and a Motor Vehicle Record

 

Administrative and Accounting Positions

Accounts Receivables / Accounts Payables Specialist  Apply

We are looking for a competent Accounts Receivables and Accounts Payables Specialist to review all incoming invoices for accuracy along with contacting clients to collect outstanding invoice balances. You will need to balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently. You will need to use various communications to contact clients for collections (ie. Phone calls, e-mails, etc.).  

Responsibilities

  • Monitor accounts to identify outstanding debts 
  • Investigate historical data for each debt or bill 
  • Find and contact clients to ask about their overdue payments 
  • Take actions to encourage timely debt payments 
  • Process payments and refunds and update system appropriately 
  • Resolve billing and customer credit issues 
  • Update account status records and collection efforts in system 
  • Report on collection activity and accounts receivable status 
  • Review incoming invoices and compare against purchase orders for accuracy 
  • Approve invoices in current systems to be submitted for payment 
  • Detailed oriented is extremely important

Requirements

  • Proven experience as a Collection Specialist or similar role 
  • Knowledge of billing procedures and collection techniques (e.g. skip tracing) 
  • Familiarity with laws related to debt collection (e.g. FDCPA) 
  • Working knowledge of MS Office and databases 
  • Comfortable working with targets 
  • Patience and ability to manage stress 
  • Excellent communication skills (written and oral) 
  • Skilled in negotiation 
  • Problem-solving skills
  • Education - High school diploma; Associate’s/Bachelor’s degree is a plus

 

NEW! Warehouse Associate  Apply

Cloud Connextions (CC) (also known as VideoConferenceGear.com) is looking for an energetic part time or full time Warehouse Associate who is ready to multitask and provide excellent customer service to our customers. This individual will pick and pull merchandise, load and unload merchandise to and from delivery vehicles in a safe and efficient manner, and any other task as asked by the CC management team.  

Responsibilities

  • Commitment to CC safety policies and procedures and ability to promote safety awareness
  • Able to breakdown merchandise inside trailers/containers - un-stack and position merchandise for removal from trailers/containers
  • Wrap, load and secure merchandise into delivery vehicle without damaging the merchandise or the vehicle
  • Able to confirm that customer receives correct merchandise
  • Un-crate and re-crate merchandise for inspection when requested
  • Identifying and reading reports, tickets and UPC labels
  • Ability to read, understand and follow oral and written instructions accurately
  • Operate material handling equipment to move product within the warehouse
  • Able to operate a radio frequency (RF) scanner
  • Able to correctly use a hand truck
  • Able to safely handle product from 0 to 10 feet above the ground
  • Able to safely transfer product to and from pallets
  • Ability to efficiently work independent of direct supervision
  • Able to have a flexible schedule and work all shifts, holidays, and weekends 
  • Maintain a clean and safe work environment 
  • Work as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner

Requirements

  • Adhere to the CC asset protection policies and identify and prevent fraud
  • Prior experience operating warehouse equipment, such as forklift, pallet jack and cherry picker helpful but not required
  • Knowledge of the correct lifting/team lifting techniques, and the ability to perform the correct lifting/team lifting techniques
  • Ability to work 0 to 10 feet above the ground
  • Ability to be trained on the correct use of personal protective equipment (PPE)

Physical Requirements

  • Requires the ability to maneuver in confined and at times congested areas
  • Requires the ability to stand, walk, stoop, & bend for 8 hours or more daily
  • Requires constant use of arms, hands, fingers, eyes, legs, and back
  • Requires lift, lower, push and pull all sizes of merchandise up to 100 lbs
  • Requires lifting, griping, bending, kneeling, stooping and moving merchandise 8 hours or more daily

Physical Work Environment

  • Fluorescent Lighting
  • Concrete Floors
  • Some outside/open air conditions in all weather