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OnDemand Support Services

Video Conference Gear Professional Video Conferencing OnDemand Support

Zoom OnDemand Support

Video Conference Gear has created OnDemand Support for Zoom Services. With a staff trained and certified Zoom Professional, Video Conference Gear OnDemand Support is built to serve your immediate Zoom Support needs, both planned and unplanned. Now, any time you need Zoom Technical Support, Video Conference Gear delivers.

Video Conference Gear FAQ
Expert Help – our professionals have years of experience with the Zoom products portfolio and will solve your support questions as quickly as possible, getting up and running as quickly as possible.
Video Conference Gear FAQ
Support via Zoom Call – Our professionals will speak with you over Zoom, with the ability to share content quickly, links, downloadable documents, etc.
Video Conference Gear FAQ
No Question Too Small or Too Big – We provide general support on setup and use of Zoom Products, but also provide support for industry specific use within Education and Healthcare.
Video Conference Gear FAQ
Save Time (and Money) - All Video Conference Gear Support Professionals are well versed in Zoom products and video conferencing technology. We believe in getting more done with the same technical staff, giving us a proven track record of saving our customers both time and money.
Video Conference Gear FAQ
Schedule either a 30 minute or 60 minute support call If we need more time solve your issue, we will schedule more time. But most support and help calls can be resolved in within those timeframes.
Video Conference Gear FAQ
Pay at the time of booking - For your convenience, our scheduling system provides immediate payment of your support call (based upon the length chosen). It's fast and easy to pick the service, pick the time and pay - right at scheduling.
3 easy steps: Step 1 - Select your support. Step 2 - Schedule your time. Step 3 - Pay online.

OnDemand Services Categories

Zoom Desktop/Meetings book now

  • Advanced Settings and Optimizing your Zoom Experience
  • National and Global Implementation Services
  • Google Calendar and Microsoft Outlook Integration Setup and Modification
  • Zoom Security, Waiting Room, Passcodes and Locking the Meeting
  • Fixing Common Connectivity Issues such as low bandwidth warning
  • Enhancing Your Meetings with Break-out Rooms

30 or 60 minutes of expertise to get you through challenges around the Zoom Desktop Client or other potential issues with Zoom Meetings.

Zoom Admin book now

  • Zoom Rooms Setup and Integration with Your Calendaring (Google Calendar, Microsoft Outlook, Microsoft Office 356, Microsoft Exchange)
  • Advanced Settings and Optimizing your Zoom Experience
  • Adding/Managing Zoom Phone

30 or 60 minutes of expertise to educate and help you through the Zoom Admin pages and get your account settings properly set.

Zoom Webinar book now

  • Understanding the differences between Zoom Meetings and Zoom Webinars
  • Registration Signup and Leveraging the Attendee Data From Webinars
  • Managing the Webinar - Panelist(s) / Facilitator and the Guests
  • Registration Signup and Leveraging the Attendee Data from Webinars
  • Inviting Panelists and Testing Prior to the Live Event

30 or 60 minutes of expertise to help setup, run, or manage your Zoom Webinar.

Zoom Rooms book now

  • Zoom Rooms Console and other In-room Hardware
  • Zoom Rooms Setup and Integration with Your Calendaring (Google Calendar, Microsoft Outlook, Microsoft Office 356, Microsoft Exchange)
  • Administration Across Multiple Zoom Rooms
  • Room Scheduling Capabilities
  • Digital Signage is Included for the Entire Organization with a Single ZR License

30 or 60 minutes of expertise to troubleshoot issues in your Zoom Room or help you get your Zoom Room up and running.

Zoom for Education book now

  • Virtual Classroom Security
  • Calendar Integration and Setup
  • Screenshare Capabilities and How to Manage This Security Vulnerability
  • Student Home Setup and Troubleshooting Tips/Practices
  • Using Whiteboard/Annotation Capabilities

30 or 60 minutes of expertise to troubleshoot issues in your Zoom Room or help you get your Zoom Room up and running.

Zoom for Telehealth book now

  • Training Medical Staff on Medical Assistants onto Use the Zoom Portal
  • Google Calendar, Exchange / Outlook Integration Setup
  • Compliance and Expectations for Serving Your Patients, HIPAA and PIPEDA/PHIPA
  • Virtual Visit Setup for Home, Office, or Both
  • Training Medical Staff on Medical Assistants onto Use the Zoom Portal

30 or 60 minutes of expertise to educate and train you on the best and safest ways to utilize Zoom for your TeleHealth needs.

Book Your OnDemand Support Now