Payment Options
Due to uncertainty with global tariffs, VideoConferenceGear.com reserves the right to cancel an order if we are unable to source the product at the advertised price.
What payment options are available?
We accept most major credit cards: Mastercard, Visa, Discover Card, American Express and PayPal. If you are issuing a Purchase order and need billing terms, please contact us directly.
How can I send in a purchase order?
You can send it in via email to sales@videoconferencegear.com. All Net 30 accounts require a hard copy of a PO.
How long does it take to get approved for Net 30?
Normally the process takes about 7-10 business days depending on how quickly your references get back to us. If the order must be processed immediately, you can pay for the first order with another method of payment, such as a credit card. If items are back ordered, we cannot order the units until we have received notification that the Net 30 terms have been approved or another form of payment is used instead.
I sent over a PO, when will I get confirmation?
Thank you for your purchase order! You will receive an e-mail confirmation once your Sales Order has been processed. Once you receive an email containing your sales order number, you can log onto our website to check the status.
I am a Net 30 customer with terms. Do I need to send a physical Purchase Order?
Yes. Company Policy states you must email in a Purchase Order. This policy is in place to protect both our customers and ourselves from any discrepancies. Including a PO confirms what is being ordered, the price of the item(s) you are ordering and where you would like the item(s) shipped.
When will my credit card be charged?
Your credit card will be charged as soon as the order has shipped.
I need a copy of my receipt/invoice.
Please email sales@videoconferencegear.com for a copy of your recent transaction.
Do I have to pay sales tax?
Yes, in most cases. Sales tax is calculated based on your shipping address and applicable state and local tax laws.
At VideoConferenceGear.com, we are required to collect and remit sales tax in accordance with U.S. state and local laws. Due to economic nexus laws, we may be obligated to collect sales tax in any state where our business meets certain thresholds, such as transaction volume or total revenue generated.
Sales tax will be automatically calculated at checkout based on your shipping destination. The tax rate applied includes state, county, city, and any other local taxes that may be applicable.
We regularly monitor and update our compliance across all U.S. states.