Highlights
- Dual 4K lenses separate room monitoring from PTZ framing for more informed automatic participant coverage.
- The primary PTZ lens provides 12x optical zoom and 24x total zoom for tighter views of speakers and participants.
- Dynamic auto framing, Smart Gallery, gesture control, and preset framing support adaptable meeting views.
- Simultaneous USB, HDMI, and IP outputs provide flexibility for conferencing, display, and network-video workflows.
- PoE+ support can simplify camera power planning where suitable network infrastructure is available.
- AVer lists free PTZApp 2, EZManager 2, and EZLive applications for configuration, centralized management, and broadcasting workflows.
Ideal For
- Medium and large conference rooms
- Zoom-enabled meeting rooms
- Hybrid corporate meetings and training spaces
- Rooms that need automatic participant framing and close-up coverage
- Multi-output AV, streaming, or broadcast workflows
Resources
AVer CAM550 Dual Lens with Smart Tracking 4K Ultra HD Video Conferencing Camera | Zoom Certified
The AVer CAM550 combines a 4K PTZ camera with a separate 4K wide-angle AI lens for medium and large conference rooms. It is a strong choice when you need wide room awareness and close-up participant framing from one camera, with Zoom certification for meeting deployments.
The AI lens monitors the room while the primary PTZ lens handles framing and zooming, helping the camera respond to participants without blind panning. Plan for a wall or approved ceiling-mount installation rather than table placement: AVer recommends mounting it about 1.5 m from the floor, and the camera cannot be installed upside down.
AVer CAM550 Dual Lens Smart Tracking Camera with AI Technology
Platform Compatibility
Key Specifications
- Manufacturer model/SKU: CAM550 / COMCAM550
- Product type: standalone dual-lens 4K PTZ video conferencing camera
- Video resolution: up to 4K at 30 fps
- Primary PTZ lens: Sony 4K Exmor; 12x optical zoom, 2x digital zoom, 24x total zoom; 85° diagonal / 76° horizontal / 46° vertical field of view
- Secondary wide-angle AI lens: Sony 4K Exmor fixed lens; 95° diagonal / 78° horizontal / 50° vertical field of view
- Video outputs: simultaneous USB, HDMI, and IP
- Ports and control: USB 3.1 Type-B, backward compatible with USB 2.0; HDMI 1.3; RJ45 IP; Mini DIN9 RS-232 I/O
- Network video: H.264/H.265 compression with RTSP and RTMP protocols
- Power: 12V/2A DC or PoE+ (802.3at)
- Mounting: wall-mount bracket included; optional AVer ceiling mount required for ceiling installations; no upside-down installation
- Camera dimensions and weight: 170.8 mm L × 190.5 mm H × 173 mm D; 2.1 kg
What's Included
- CAM550 camera
- 10 ft / 3 m power adapter
- 3 m USB 3.1 Type-B-to-Type-A cable
- 3 m HDMI cable
- Remote control
- Mini DIN9-to-Mini DIN8 RS-232 adapter cable
- Wall-mount bracket, mounting screws, and installation materials
- Tripod screw
Compatibility
- Meeting and collaboration platforms: Zoom, Microsoft Teams, Google Meet, RingCentral, BlueJeans, Cisco Webex, GoToMeeting, Adobe Connect, and WebRTC among supported applications. Deploy these services through an appropriate room computer or USB workflow.
- Production and streaming tools: AVer lists vMix, Wirecast, and XSplit among supported applications.
- Network video and streaming: supports RTSP and RTMP protocols with H.264/H.265 network compression.
- Voice-tracking integration: optional third-party ceiling-microphone audio tracking is available through AVer Preset Link.
- Compute Requirements: for USB conferencing, provide a Windows 7/10 computer, macOS X 10.7 or later computer, or Chromebook 29.0.1547.70 or later. Confirm that the conferencing application and host hardware support 4K when 4K operation is required.
- Power and installation: use the included DC power adapter or provide PoE+ (802.3at) infrastructure. Optional AVer accessories include a ceiling mount, foldable TV mount, PoE+ injector, RS-232 cable, and MT300N.
Licensing, Warranty & Support
The camera carries a three-year warranty, while accessories carry a one-year warranty. AVer also provides product registration, documentation, firmware and software downloads, technical-support requests, and RMA resources. AVer advertises first-year advanced replacement within 72 hours for Continental USA, Alaska, and Hawaii.
VideoConferenceGear.com Assistance
We can help validate whether the CAM550’s dual-lens coverage and mounting approach fit your room, confirm your Zoom or other platform workflow, and select the right room computer, power method, mounts, display connections, and optional accessories. If you are standardizing rooms across locations, we can also coordinate deployment planning and ongoing support.
Common Questions
Is the CAM550 suitable for placing on a conference-room table?
No. AVer advises against table placement because it can block the AI lens and cause AI detection to malfunction. For medium and large rooms, AVer suggests installation about 1.5 m from the floor.
Can the CAM550 be ceiling mounted?
Yes, with the optional AVer ceiling mount. The camera does not support upside-down installation, so the installation must maintain its supported orientation.
How do the two lenses work together?
The fixed wide-angle AI lens monitors the room and detects participants, while the primary PTZ lens performs framing and zooming. This design allows the camera to track room activity while maintaining a close, properly framed view.
Does the CAM550 require a paid AVer subscription or cloud-management license?
No. No paid AVer subscription or cloud-management license is required to operate the camera, and AVer’s PTZApp 2, EZManager 2, and EZLive applications are free. Your conferencing platform account or license is separate.
What warranty coverage is included?
The CAM550 camera includes a three-year warranty, and its accessories include a one-year warranty. AVer also advertises first-year advanced replacement within 72 hours for Continental USA, Alaska, and Hawaii.
Warranty Information
3-year limited hardware warranty on main unit (Battery, remote and accessories limited 1-year warranty)Product Videos
Custom Field
Product Reviews
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