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[Important End of Support] Zoom Rooms Android Controller on Legacy Hardware Platforms

Posted by Video Conference Gear Support on 4/20/2023

End of Support for Zoom Rooms Android Controller Application on Legacy Hardware

We are writing to notify you of the end of support for the Zoom Rooms Android Controller application on legacy hardware as a Room Controller or Scheduling Display.

The following devices are affected:

  • Crestron Mercury
  • Crestron Mercury X
  • Crestron TSS-7
  • Crestron TSS-10
  • Crestron TSS-760
  • Crestron TSW-760
  • Crestron TSW-1060
  • Polycom Trio 8500
  • Polycom Trio 8800
  • Yealink CP960

Zoom Rooms Android Controller application version 5.14 will be the final release to support Affected Devices. This means that Affected Devices will no longer receive application updates. In accordance with the Zoom Software Quarterly Lifecycle Policy, it is anticipated Zoom Rooms Android Controller version 5.14 will be below the minimum required version in February 2024.

Consult Zoom's support page article “Advance notice of end of support for Zoom Rooms Android Controller” on legacy hardware platforms for further details, including:

  • How to check for affected devices
  • Recommended migration options

We are here to help you with product migration recommendations and answer questions that you may have.