Zoom One with Zoom Voice - Time to See the Difference

Zoom is a video-first communications platform that enables you to collaborate with colleagues and clients in real time. Since its launch in 2011, Zoom has become the go-to solution for businesses looking to improve their productivity with high-quality video meetings.

RingCentral.launched in 2003), is a cloud business communications provider, emerging as a leader for voice-based communications for small and medium businesses. They offer a suite of applications and services that enable businesses to stay connected wherever they are. RingCentral's services include unified communications (UC) solutions, business collaboration tools, mobile apps, and hosted voice.

The fundamental difference between Zoom and RingCentral is that Zoom is a video-first communications platform while RingCentral is a voice-first platform. Zoom’s focus on video positions it as a platform for the future of business communications. RingCentral has added new functionality through partnering, acquiring, and introducing add-ons like video which required whitelabeling Zoom Meetings. Zoom on the other hand built exceptional video experiences from the start

Zoom provides a unified experience for high-quality video meetings, interactive webinars, phone calls, and chat that work across all platforms

Zoom Voice: Easy to use and familiar interface for users

Zoom’s intuitive user experience is consistent across devices, so it’s easy to deploy and frictionless to adopt. One application makes video meetings, phone calls, interactive webinars, and chats easy to use for everyone. RingCentral’s collection of disparate products are inconsistent, which create confusing user experiences.

Rated #1 UCaaS Platform according to G2 Grid for UCaaS Platforms.

https://www.g2.com/categories/ucaas-platforms#grid

Zoom Voice: Built to Scale

Support deployments of a single user to a global, multi-office from one account, with the option to power Zoom Phone with virtually any service provider from any country through carrier peering. Zoom Phone is built on the same, resilient Zoom platform and provides the fully featured PBX experience needed to manage communications. Zoom Phone offers local PSTN in more countries and territories than RingCentral. Zoom’s growing global coverage allows customers to manage a single vendor for full UCaaS with dial-tone.

Over 46 countries service by local PSTN service.

Zoom Voice: Customer-driven Innovation

Zoom is the first company to offer video collaboration software in a cloud-only package. Zoom has built a product that is better at meeting the needs of our customers than anything else on the market.

Zoom innovates in video communications through focused investments driven by customer input to empower people to accomplish more. This foundation allows Zoom to deliver a robust, enterprise-grade cloud telephony solution to market in less than two years. Zoom delivered over 400 new features last year, including the launch of OnZoom! By comparison, RingCentral has traditionally added new functionality through partnerships (white-labeing Zoom Meetings) or acquisitions (Glip). RingCentral has spent the last year adding basic capabilities to their video solution, but still does not meet industry expectations for breakout rooms, waiting rooms, or 49 person Gallery View.

Continuous improvement, with over 400 new features released in 2022.

Zoom Voice: Enterprise-Grade Security & User Experience

Zoom Voice encryption is more than just a security feature. It improves user experience by preventing eavesdropping and recording, which is a big concern for many organizations.

According to Wainhouse Research, Zoom delivers high quality video and audio, and outperforms the competition in poor network conditions, up to 70% packet loss. At 40% packet loss, RingCentral drops to “Poor” audio quality, while Zoom continues to provide “Good” service. Zoom is able to provide HD video and voice with enterprise-class reliability without sacrificing on platform security.

256-bit AES GCM encryption for all meetings.

Zoom Voice: Maybe it's time to check out Zoom One

If you're looking for an alternative to RingCentral or any other unified communications platform, maybe it's time to add Zoom One to your list.

As 2023 approaches, and you're researching alternatives to RingCentral or any other unified communications platform, maybe it's time to add Zoom One to your list.

Zoom One includes everything you've come to expect from Zoom Meetings, plus a full suite of voice and collaboration services to improve your company's overall communications - internally and with your customers.

Give us a call, switching is actually pretty easy, and we can help you along the way