Verkada | TS12-N-R2B Square Audio Intercom, Red & Call Buttons for both Standard Call or Emergency Call

Verkada TS12-N-R2B Square Audio Intercom, Red & Call Buttons

Cloud-managed audio-only intercom with both a black call button and raised red emergency button for flexible general assistance and emergency communication.

The Verkada TS12-N-R2B Square Audio Intercom is a rugged, cloud-managed audio intercom designed for locations that need both standard assistance requests and emergency calling in a single device. Unlike the TS12-N black-button model or the TS12-N-RB red-button model, the TS12-N-R2B includes both a black call button and a red emergency button, allowing callers to choose between general assistance and emergency support workflows. Verkada describes this model as the red-and-call-button version of the TS12 Square Audio Intercom family.

Built with a durable stainless steel body, high-output speaker, four-microphone pickup, and IP69 / IK10 ratings, the TS12-N-R2B is made for demanding indoor and outdoor installations. It provides clear two-way audio through Verkada Command, allowing teams to route calls, answer remotely, manage intercom workflows, and monitor devices across multiple sites from a centralized cloud platform.

Key Features

• Dual-Button Configuration: Includes both a black call button for general assistance and a raised red button for emergency calls.
• Audio-Only Intercom Design: Provides two-way communication without video, making it useful for privacy-sensitive or camera-restricted locations.
• High-Output Audio: Delivers 95 dB SPL at 1 meter, helping conversations remain clear in loud environments.
• Four-Microphone Pickup: Uses four omnidirectional digital MEMS microphones with broad sound coverage and adaptive beamforming.
• Full-Duplex Audio: Supports two-way, full-duplex audio with echo cancellation and noise suppression.
• External Speaker Support: Can connect to an external speaker through line-out or amp-out for higher-volume deployments.
• Rugged Outdoor-Rated Build: Stainless steel construction with IP69 and IK10 ratings helps support harsh environments and vandal-resistant installations.
• PoE+ Powered: Uses IEEE 802.3at PoE+ for simplified power and network connectivity.
• Integrated I/O: Includes dry inputs, relay output, RS-485, 12V power output, audio line-out, and audio amp-out for deployment flexibility.
• Command Platform Integration: Manage call routing, receivers, device status, reporting, alerts, and incident workflows through Verkada Command.

Built for General Assistance and Emergency Calling

The TS12-N-R2B is designed for locations where one type of call button is not enough. A visitor, employee, student, driver, patient, or contractor may need basic help in one situation and emergency response in another. By including both a black call button and a raised red emergency button, the TS12-N-R2B gives users a clearer choice at the point of need.

This makes the device a strong fit for schools, campuses, parking areas, garages, industrial facilities, healthcare environments, government buildings, service entrances, loading docks, and other places where both routine assistance and emergency support may be required.

Designed for Loud and Rugged Environments

The TS12-N-R2B is engineered for environments where standard intercom audio may struggle. With 95 dB speaker output, four microphones, adaptive beamforming, echo cancellation, and noise suppression, it is designed to maintain clearer communication even when background noise is present. Verkada also notes that the TS12 can connect to an external speaker through line-out or amp-out to reach higher audio output when needed.

Its stainless steel body, IK10 impact rating, and IP69 weather rating make it suitable for demanding indoor and outdoor installations. This makes the TS12-N-R2B practical for exposed entryways, emergency stations, industrial sites, parking areas, gates, and other locations where durability is part of the requirement.

Cloud-Managed Through Verkada Command

As part of the Verkada Intercom platform, the TS12-N-R2B is managed through Verkada Command. Teams can configure call routing, manage receivers, answer calls from supported devices, monitor intercom status, review reporting, and support incident workflows from a centralized cloud platform. Verkada’s intercom overview describes Command as the management layer for deploying and managing intercoms across sites, improving response rates with flexible call routing and supporting reporting and incident management.

Technical Specifications

• Product Type: Cloud-managed square audio intercom
• Model / SKU: TS12-N-R2B-HW
• Button Configuration: Black call button and raised red emergency button
• Onboard Storage: 32GB
• Audio Input: 4 omnidirectional digital MEMS microphones
• Audio Output: 8W speaker
• Speaker Output: 95 dB SPL at 1m / 3.3ft
• Audio Streaming: Two-way, full duplex with echo cancellation and noise suppression
• External Audio Output: Audio line output or amp output
• Power: IEEE 802.3at PoE+
• Connectivity: Ethernet 10/100/1000 Mbps RJ-45 for network and PoE connection
• Inputs / Outputs: 2 dry inputs; 1 dry relay output, 30VDC @ 1A resistive load; 1 RS-485 interface; 1 power output, 12V @ 250mA; 1 audio line output or amp output
• Operating Temperature: -40°C to 50°C / -40°F to 122°F
• Operating Humidity: 5–90% RH, non-condensing
• Dimensions: 128mm L x 128mm W x 55mm H / 5.0in L x 5.0in W x 2.2in H
• Weight: 0.8kg / 1.8lb
• Material: Stainless steel body
• Weather Rating: IP69
• Impact Rating: IK10
• Certifications / Compliance: FCC, IC, CE, UKCA, RCM, VCCI, NOM, UL / IEC 62368-1, CSA No. 62368-1, UL 294, ULC-60839-11-1 Outdoor
• Availability: United States, Canada, United Kingdom, European Union, Australia, New Zealand, and Mexico
• Accessory Compatibility: ACC-INT-PLATE-1 Intercom Emergency Adapter Plate, ACC-INT-TS-COND Square Intercom Conduit Surface Mount, ACC-POE-2WIRE Verkada PoE over 2-Wire Converter

What’s in the Box

• Verkada TS12-N-R2B Square Audio Intercom
• Mounting plate
• Mounting hardware kit
• T10 Torx security screwdriver
• Wiring / I/O accessories as provided by Verkada for installation

Ideal for Sites That Need Both Routine and Emergency Communication

For organizations that need one rugged intercom for both general assistance and emergency response, the Verkada TS12-N-R2B Square Audio Intercom provides a clear, durable, cloud-managed solution. It combines two-button call selection, powerful audio, remote call routing, outdoor-rated construction, and Verkada Command management into a compact device designed for high-noise, camera-restricted, and mission-critical communication points.

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