Verkada | TS12-N Square Audio Intercom Audio-Only Square Intercom

Verkada TS12-N Square Audio Intercom

Cloud-managed audio-only intercom with a single black call button for clear two-way communication in rugged, noisy, or camera-restricted environments.

The Verkada TS12-N Square Audio Intercom is a compact, cloud-managed audio intercom designed for locations where video is not required, not allowed, or not ideal. With a single black call button, the TS12-N is well suited for standard assistance requests, visitor communication, service areas, secure entry points, and camera-restricted locations such as certain classrooms, restrooms, or sensitive workplace areas.

Built with a durable stainless steel body, high-output speaker, beamforming microphone array, and rugged IP69 / IK10 ratings, the TS12-N is designed for demanding environments where reliable communication matters. It provides clear two-way audio through Verkada Command, allowing teams to route calls, answer remotely, manage intercom workflows, and maintain visibility across multiple sites from a single cloud-based platform. Verkada positions the TS12 family as audio-only intercoms for noisy or no-camera environments, with the TS12-N specifically featuring a black button for standard non-emergency requests.

Key Features

• Audio-Only Intercom Design: Provides two-way communication without video, making it useful for privacy-sensitive or camera-restricted areas.
• Single Black Call Button: The TS12-N model includes a black button designed for standard, non-emergency assistance requests.
• High-Output Audio: Delivers 95 dB SPL at 1 meter, helping conversations cut through loud background noise.
• Four-Microphone Pickup: Uses four omnidirectional digital MEMS microphones with broad sound coverage and adaptive beamforming.
• Full-Duplex Audio: Supports two-way, full-duplex audio with echo cancellation and noise suppression for clearer conversations.
• External Speaker Support: Can connect to an external speaker through line-out or amp-out to support louder audio output where needed.
• Rugged Outdoor-Rated Build: Stainless steel construction with IP69 and IK10 ratings helps support harsh environments and vandal-resistant installations.
• PoE+ Powered: Uses IEEE 802.3at PoE+ for simplified power and network connectivity.
• Integrated I/O: Includes dry inputs, relay output, RS-485, audio line-out, and audio amp-out for deployment flexibility.
• Command Platform Integration: Manage call routing, receivers, device status, alerts, and intercom workflows through Verkada Command.

Built for Clear Communication Without Video

The TS12-N is a strong fit for locations where the goal is simple: press a button, reach the right person, and get help. Because it is audio-only, it works well in places where video may create privacy concerns or where a camera is unnecessary. That makes it useful for schools, healthcare facilities, manufacturing sites, service doors, loading areas, utility spaces, public assistance points, and other controlled-access locations.

The single-button design also keeps the user experience straightforward. A visitor, employee, student, patient, driver, or contractor can press the black call button to request assistance without navigating a screen, keypad, or multi-option interface.

Designed for Loud and Rugged Environments

The TS12-N is engineered for environments where standard intercom audio may struggle. With 95 dB speaker output, four microphones, adaptive beamforming, echo cancellation, and noise suppression, it is designed to maintain clearer communication even when background noise is present. Verkada also notes that the TS12 can connect to an external speaker through line-out or amp-out for environments that require even higher output.

Its stainless steel body, IK10 impact rating, and IP69 weather rating make it suitable for demanding indoor and outdoor installations. This makes the TS12-N a practical option for exposed entryways, industrial sites, parking areas, gates, and other locations where durability is a major part of the requirement.

Cloud-Managed Through Verkada Command

As part of the Verkada Intercom platform, the TS12-N is managed through Verkada Command. Teams can configure call routing, answer calls from supported receivers, manage site-level workflows, and monitor intercom status across locations. Verkada’s intercom platform supports flexible call receiving through mobile apps, web browsers, desk stations, and telephony workflows, helping organizations route calls to the right people whether staff are on-site or remote.

Technical Specifications

• Product Type: Cloud-managed square audio intercom
• Model / SKU: TS12-N-HW
• Button Configuration: Single black call button
• Onboard Storage: 32GB
• Audio Input: 4 omnidirectional digital MEMS microphones
• Audio Output: 8W speaker
• Speaker Output: 95 dB SPL at 1m / 3.3ft
• Audio Streaming: Two-way, full duplex with echo cancellation and noise suppression
• External Audio Output: Line-out and amp-out support
• Power: IEEE 802.3at PoE+
• Connectivity: Ethernet 10/100/1000 Mbps RJ-45 for network and PoE connection
• Inputs / Outputs: 2 dry inputs, 1 dry relay output, 1 RS-485 port
• Operating Temperature: -40°C to 50°C / -40°F to 122°F
• Operating Humidity: 5–90% RH, non-condensing
• Dimensions: 128mm L x 128mm W x 55mm H / 5.0in L x 5.0in W x 2.2in H
• Weight: 0.8kg / 1.8lb
• Material: Stainless steel body
• Weather Rating: IP69
• Impact Rating: IK10
• Certifications / Compliance: FCC, IC, CE, UKCA, RCM, VCCI, NOM, UL / IEC 62368-1, CSA No. 62368-1, UL 294, ULC-60839-11-1 Outdoor
• Availability: United States, Canada, United Kingdom, European Union, Australia, New Zealand, and Mexico
• Accessory Compatibility: ACC-INT-TS-COND Square Intercom Conduit Surface Mount

What’s in the Box

• Verkada TS12-N Square Audio Intercom
• Mounting plate
• Mounting hardware kit
• T10 Torx security screwdriver
• Wiring / I/O accessories as provided by Verkada for installation

Ideal for No-Camera, High-Noise, and Rugged Communication Points

For organizations that need simple, durable, audio-only communication, the Verkada TS12-N Square Audio Intercom provides a rugged cloud-managed option for standard assistance requests. It is especially useful in environments where video is unnecessary or restricted, but clear communication, remote call routing, and reliable outdoor-rated hardware are still required.

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